Any company implementing data security measures does so with the best intentions, to protect company information and keep it far out of the reach of hackers and clumsy employees.
But, as a recent Network World report will attest, companies may actually be opening up their networks to more attacks unwittingly through IT support. This happens, according to the news provider, when core data protection tools are misused, leaving backdoors wide open for cyber criminals to exploit.
Software as a service has been touted as the next format for application and service delivery, but when implementing the technology, companies need to be sure some measure of cloud security is in place.
"[C]onsider again that remote support tools generally allow access into every employee's computer and a majority of company systems, and the obvious dangers of passing data through a third party become clear," the report stated. "Essentially, when you put your remote support system in the cloud, you're agreeing to put all of your company's data in the cloud."
When accessed by a service provider, a company's data automatically passes through a third-party server by design. That means that, should a hacker infiltrate the third-party server, he or she will have full access to the information.
However, the risks involved shouldn't completely deter companies from cloud-based IT support. Ultimately, preparing is a company's best defense. Assessing risk ahead of time will identify trouble areas that require attention, according to the report.
Data security continues to be a main concern for companies when it comes to cloud computing. According to a recent report from TheInfoPro, a division of market research firm the 451 Group, 13 percent of respondents cited security as a roadblock for cloud adoption. Fifty-two percent cited change and learning.