For a number of years, we’ve worked with and supported our Managed Service Provider (MSP) partners at Trend Micro and I’ve seen and heard a lot in that time. Over time, we’ve noticed a few trends when it comes to MSPs choosing a security vendor to partner with, and in an effort to save you…

Over the years Trend Micro has collaborated with and learned from a variety of MSPs. Today’s threat landscape is continuously evolving, becoming more complex and sophisticated than it was even a year ago. For MSPs to rely on a single solution is not practical or in the best interest of their customers. To maximize customers’…

As a managed service provider, your customers have entrusted you to manage their IT infrastructure and their security so it’s important that you are making the right choices to secure their environments and keep cyber criminals at bay. In my years of working with our Managed Service Provider partners, I’ve seen a number of mistakes…

This year’s Black Hat® conference is right around the corner. Now, amazingly, in its 20th year, Black Hat is one of the world’s top gathering of information security professionals. Friends in the industry refer to this as “Security Summer Camp” and it’s true, between the training, briefings, arsenal, and business hall, Black Hat is chocked…

Picking a security vendor for your managed service business should be about business model alignment, not product cost. If you’re a seasoned managed service provider (MSP), you are already very familiar with the benefits of the pay-as-you-go business model. In fact, it’s most likely how you sell your services to your customers. But, have you…

Managed service providers (MSPs) offer a broad set of services to their customers, including configuring, managing, maintaining, monitoring and securing increasingly complex IT environments. In addition, they also have a business to run, employees to manage, technician utilization to monitor, profits to grow, expenses to keep in check … the list goes on and on….