Security versus flexibility: the two concepts have rarely been comfortable bedfellows. Allow too much flexibility, and security can become compromised, but focus too hard on security, and you may impact the effectiveness of the IT team. Today’s IT managers know only too well that most of the products they use don’t strike the right balance between the two. That’s why we’re excited about the major refresh of the Trend Micro Complete User Protection solution that launched this month.
Setting the scene
Things were so much simpler for the IT department ten or even five years ago. Back then, in the days of the monolithic Windows desktop environment, costs were more predictable, there were fewer suppliers, less regulation, and a far lower volume of threats to tackle. In short, IT was in control.
There isn’t an organization on the planet that operates a homogeneous IT environment today. Business users are setting the pace, and IT is struggling to catch up. Consumerization has brought a staggering influx of new devices, new productivity applications, new network connection points, and new data storage locations. Some of these – especially devices and apps – aren’t even under the control of the IT department, further complicating its task to secure and manage all of this effectively.
What’s more, no two organizations are at the same stage of their journey to the cloud. While some early adopters may have gone 100% cloud-based, it’s more likely that the majority are operating a hybrid environment, with some elements deployed on-premise and some outsourced to third party providers, and this mix will continually change. The problem is that most security tools today are designed either for one or the other, not for mixed environments, which adds still further to the complexity for IT admins.
IT is forever being asked to do more with less. To be more efficient with fewer resources despite rising complexity, onerous compliance requirements and a staggering increase in the volume and sophistication of threats. In this scenario, management efficiency becomes more important than ever. It’s no surprise, therefore, that many are frustrated with the siloed approach to security which their solution providers force on them with poorly integrated tools. Separate management consoles for various endpoint and gateway products, and for cloud and on-premise solutions add to the reporting burden and make it harder to spot threats across systems.
In short, IT admins need more flexible tools. They need a provider which can offer an integrated suite with flexible deployment options to meet their specific needs. And as their needs evolve, they need a solution that can evolve with them, so if they need to a part of their solution on-premise today, they should be able to move it to the cloud tomorrow, without renegotiating contracts with their vendors, or ripping and replacing what they already have. All of this needs to be manageable from a single, centralized portal to give maximum visibility into the entire environment.
The Complete User Protection difference
Launched earlier this month, the refreshed Complete User Protection includes new, simplified, all-inclusive suite packaging that delivers an integrated suite of tools covering endpoint, email and collaboration, web and mobile security. Every element is powered by Trend Micro’s pioneering cloud-based Smart Protection Network for maximum threat protection across multiple layers, against even the most sophisticated attacks. And it can be deployed on-premise, in the cloud or in a hybrid model, and the mix can be changed at any time without acquiring new licenses. Most importantly, all components of the solution are managed from Control Manager, a centralized management console providing visibility into every element.
There’s a strong focus on enhanced management capabilities in this major Complete User Protection update. Here’s a quick snapshot:
- Control Manager has been improved to include user-centric management across both cloud and on-premise so IT admins can easily understand how threats are spreading for a particular user across multiple systems.
- Mobile devices can now be viewed alongside traditional PC and Mac endpoints in Control Manager for even greater visibility.
- With the new simplified suites there’s no need to choose either SaaS or on-premise, and be forced to run multiple management consoles. Customers can mix and match according to their needs at no extra cost under a per-user license model. All options are managed from the single Console Manager. The new suites are available in select U.S. markets now, and rolling out globally throughout 2014.
Flexibility is a key enabler when it comes to securing your journey to the cloud. We are confident that these improvements will give customers what they need to tackle today’s complex IT environments; providing enhanced manageability while keeping advanced threats at bay.